About Swiss Chalet

Canada's favorite family restaurant, serving authentic comfort food with our famous rotisserie chicken since generations. We believe in bringing families together through the shared experience of exceptional food and warm hospitality.

Swiss Chalet Restaurant Interior
Swiss Chalet Kitchen

Our Story

Swiss Chalet began as a family dream in the heart of Canada, inspired by traditional Swiss cooking methods and the desire to create a gathering place for communities. Our founders believed that great food brings people together, and that belief continues to guide us today.

From our first small restaurant to becoming a beloved Canadian institution, we've never forgotten our roots. Every rotisserie chicken is still prepared with the same care and attention to detail that made us famous decades ago.

We take pride in sourcing quality ingredients, supporting local suppliers, and maintaining the family-friendly atmosphere that has made Swiss Chalet a trusted name across Canada.

Our Mission & Values

Family First

We create memorable dining experiences that bring families and friends together around delicious, comfort food.

Quality Ingredients

We source the finest ingredients and prepare everything fresh, ensuring every meal meets our high standards.

Community Focus

We're committed to serving our communities and being a positive force in every neighborhood we call home.

What Drives Us

Our core values shape everything we do, from how we prepare our food to how we serve our guests.

Excellence

We strive for perfection in every dish, every service interaction, and every guest experience.

Integrity

We do the right thing, even when no one is watching. Honesty and transparency guide our decisions.

Hospitality

We welcome every guest with warmth and ensure they feel like part of our extended family.

Innovation

We continuously evolve our menu and services while staying true to our traditional roots.

Meet Our Team

The passionate people behind Swiss Chalet's continued success and commitment to excellence.

Sarah Mitchell - CEO
Sarah Mitchell
Chief Executive Officer

Sarah has led Swiss Chalet for over 15 years, bringing her passion for hospitality and strategic vision to guide our growth across Canada.

Chef Marco Rodriguez
Chef Marco Rodriguez
Head Chef & Culinary Director

With 20 years of culinary expertise, Marco ensures every dish meets our high standards while innovating new menu offerings.

Emma Thompson - Operations Manager
Emma Thompson
Operations Manager

Emma oversees our daily operations, ensuring consistent quality and exceptional service across all Swiss Chalet locations.

David Chen - Guest Experience Director
David Chen
Guest Experience Director

David focuses on creating memorable experiences for our guests, training our teams to deliver the warm hospitality we're known for.

Our Journey Through Time

From humble beginnings to becoming Canada's beloved family restaurant.

1954

The Beginning

Swiss Chalet was founded with a simple mission: to serve delicious, homestyle meals in a welcoming family atmosphere. Our first location opened its doors in Toronto.

1967

Signature Recipe

We perfected our famous rotisserie chicken recipe and signature Chalet Sauce, which became the cornerstone of our menu and a Canadian favorite.

1985

Coast to Coast

Swiss Chalet expanded across Canada, bringing our beloved comfort food to families from coast to coast, establishing ourselves as a national brand.

2000

Modern Innovation

We embraced new technologies and service methods while maintaining our commitment to quality ingredients and traditional cooking methods.

2015

Sustainable Practices

We launched our sustainability initiatives, focusing on responsible sourcing, waste reduction, and supporting local Canadian suppliers.

2025

Looking Forward

Today, we continue to honor our heritage while adapting to serve new generations of families, always staying true to our core values of quality, community, and hospitality.