What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, tablet, or other device when you visit a website. They contain information that helps websites remember your preferences, login status, and other details to improve your browsing experience.

Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information. They help us understand how visitors use our website, which pages are most popular, and how we can improve our services.

How Swiss Chalet Uses Cookies

Swiss Chalet uses cookies to:

  • Remember your preferences and settings
  • Keep you logged into your account
  • Remember items in your shopping cart
  • Analyze website traffic and performance
  • Provide personalized content and recommendations
  • Enable social media features
  • Serve relevant advertisements
  • Ensure website security and prevent fraud

Types of Cookies We Use

Third-Party Cookies

Some cookies on our website are set by third-party services that we use to enhance your experience. These include:

Service Purpose Cookie Type Duration
Google Analytics Website analytics and performance tracking Performance 2 years
Facebook Pixel Social media integration and advertising Marketing 90 days
Google Ads Online advertising and remarketing Marketing 90 days
YouTube Video content embedding Functionality Session
Hotjar User behavior analysis Performance 365 days

How to Manage Cookies

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

  • Accept All: Allow all cookies for the best experience
  • Reject All: Only allow essential cookies
  • Customize: Choose which types of cookies to accept

Browser Settings

You can also manage cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored
  • Delete existing cookies
  • Block cookies from specific websites
  • Set preferences for cookie acceptance

Browser-Specific Instructions

Chrome

Settings → Privacy and Security → Cookies and other site data

Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Privacy, search, and services → Cookies and site permissions

Opt-Out Links

For specific third-party services, you can opt out directly:

Cookie Duration

Cookies can be categorized by how long they remain on your device:

Impact of Disabling Cookies

While you have the right to disable cookies, please note that doing so may affect your experience on our website:

Essential Cookies Disabled:

  • Unable to log into your account
  • Shopping cart functionality may not work
  • Security features may be compromised
  • Some pages may not load properly

Non-Essential Cookies Disabled:

  • Less personalized experience
  • Need to reset preferences on each visit
  • May see less relevant advertisements
  • Limited website improvement insights

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we use cookies.

Last Updated: January 2025

If we make material changes to this policy, we will notify you by posting a notice on our website or through other appropriate communication channels.

Questions About Our Cookie Policy?

If you have any questions about how we use cookies or this Cookie Policy, please don't hesitate to contact us.


+31 242 594 8915

122 Queen Street, Canada
Contact Us